Unpaid invoices & unresponsive client

The Client

A recruitment firm specialising in finding candidates for the digital marketing sector.

Value of Dispute

£120,000 plus costs.

The Commercial Dispute

A recruitment firm helped a digital marketing agency to recruit a senior manager. The digital marketing agency claimed that the recruitment placement had been made via its own sources, and refused to engage with the recruiter or pay it for its services, leaving their invoices unpaid.

At this stage, solicitors were instructed to seek to recover payment from the agency, but this did not generate a response. Further letters from the recruitment firm’s lawyer were sent to the agency to no avail.

How Escalate Resolved – Services Used

By engaging the Escalate team negotiation muscle was introduced. A court claim was issued, a judgment secured and within three months, the whole debt had been recovered.